FAQs

Answers to common questions about our skincare treatments and med spa services

We are often asked questions about our medical spa, the services that we offer and the products that we sell and/or recommend. Below, you can find a list of the most commonly asked questions. If you have a question that is not answered here, please feel free to contact us.

We will be happy to help you!

SCHEDULE AN APPOINTMENT

  • What is a medical spa?

    Medical spas, also known as med spas or medi-spas, blend the best of two worlds: a relaxing spa experience with the procedures and expertise found at a doctor’s office. A medical professional oversees the spa and is in charge of procedures that fall under the medical realm.

  • How much do consultations cost?

    Our consultations are completely free of charge. We schedule complimentary consultations with our new clients to allow us to have the time to fully understand your aesthetic needs and wishes. During this time, we are able to share with you what treatments and procedures we think will best help you to achieve your aesthetic goals.

  • When should I arrive for my appointment?

    Please arrive 15 minutes prior to your scheduled appointment to prepare for your treatment. As we are a medical spa, we require new patients to fill out a brief medical history information and consent form.

  • Do you offer payment plans?

    Yes! There are several payment plans to choose from that do not require a hard credit inquiry. All you're asked to provide is your driver's license number and a down payment with a debit card for the first payment. Then, each month you choose which form of payment you’d like to pay with. Since this is a soft credit inquiry, there are no hits on your credit and it's not shown on your credit report. 


    Payment plans:

    • 3 months 0% interest
    • 6 months 0% interest
    • 12 months 12.99% interest

    You can apply now! Click the link for the application anytime before or after making an appointment. 

    Remember, consultations are always free!

Pre/Post-Treatment Instructions

Botox/Dysport/Xeomin

Pre-Treatment

  • To avoid bruising, avoid the following for seven days prior to treatment: baby aspirin, Aleve, Motrin, multivitamins, vitamin E and D, fish oils, and alcoholic beverages. Note: DO NOT discontinue baby aspirin or any blood thinners prescribed by a physician before checking with that physician.

  • Do not use Botox/Dysport/Xeomin if you are pregnant or breastfeeding, are allergic to any of its ingredients, or suffer from certain neurological disorders. Please inform us if you have any questions about this prior to the procedure.

Post-Treatment

  • Our injectors are experts but bruises are still possible with Botox/Dysport/Xeomin treatment. We recommend waiting 24 hours before performing any exercise or strenuous physical activity. Very light ice application is OK, but we recommend that you avoid touching, rubbing, or applying physical pressure on the affected area.


  • Bumps at the site of injection are normal. This is because the medicine is laying under the skin waiting to be absorbed by the muscle. These bumps go away within 30-45 minutes post-treatment.
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